Terms & Conditions

Effective Date: 21 September 2026

By accessing this website or engaging with Therapy Atelier, you agree to the following terms.

1. Nature of Services

Therapy Atelier provides psychotherapy, counselling, and relationship-focused services. These are not a substitute for medical or psychiatric treatment.

2. Where You Will Be Sitting

Therapy delivered online is governed by the law of the country, and in some cases the state or province, in which you are physically located at the time of a session. It is not governed by the location of the practice. In some places the provision of psychotherapy is reserved to practitioners licensed there, and this practice is not able to work with you while you are in one of them.

Therapy Atelier does not accept clients who will be physically located in the United States, in the Canadian provinces of Ontario or Quebec, in Italy, Taiwan, the Philippines or the United Arab Emirates during a session or an intensive. This applies to each person attending, so if one partner will be in one of those places the work cannot proceed, however the other partner is placed.

You are asked where you and your partner will be when you enquire, and it is confirmed in writing before anything is arranged. If you move or travel after arrangements are made, including during an intensive, you must tell the practice before the next session so that it can be confirmed the work may continue.

3. Appointments & Fees

Sessions are arranged privately by enquiry
Fees are published in full on the fees page and confirmed in writing before a first session
Payment is settled when a session is confirmed

4. Cancellation Policy

Sessions may be moved or cancelled without charge with two days’ notice
With one day’s notice, half the session fee is charged
On the day itself, or for a missed session, the full session fee is charged

5. Client Responsibility

Clients are responsible for:

Providing accurate information
Attending sessions on time
Engaging in therapy voluntarily

6. No Guarantee of Outcomes

Therapy is a collaborative process. Outcomes vary and cannot be guaranteed.

7. Website Use

You agree not to:

Misuse or interfere with the website
Copy or reproduce content without permission
Attempt unauthorised access

8. Intellectual Property

All content on this website is the property of Therapy Atelier and may not be used without written permission.

9. Limitation of Liability

To the extent permitted by law, Therapy Atelier is not liable for any indirect or consequential loss arising from use of this website or services.

10. Governing Law

These terms are governed by the laws of Australia.